Privacy Policy
Your Rights Explained
Introduction
At Teba, we take your privacy seriously and are committed to protecting the personal information we collect. This Privacy Policy outlines how we collect, use, store, and share your personal data in compliance with the Australian Privacy Act 1988 (Cth) and other applicable privacy laws. By engaging with Teba’s services or visiting our website, you consent to the practices described in this policy.
What Information We Collect
We may collect the following types of personal information:
Personal Details
Name, title, and contact information including email address, phone number, and company details.
Professional Information
Job title, business name, and industry-related information relevant to your organisation's IT environment.
Website and Communications Data
Information about your interactions with our website, IP address, and browser type to optimise user experience.
Data provided when subscribing to our email updates or responding to promotional communications.
Information Required for Services
Specific environment details or other data provided during consultations or through client engagement.
How We Use Your Information
We use the personal information we collect for the following purposes:
Email Updates and Communication
Send updates on industry insights and related topics. This will not exceed 1-2 times per month unless you provide explicit consent for more frequent communications.
Service Delivery
To design, implement, and manage End User Compute (EUC) environments, including Citrix and AVD solutions tailored to your needs.
Client Support
Respond to inquiries, provide requested materials, and maintain ongoing communication to ensure system reliability, security, and efficiency.
Marketing and Business Improvement
Contact you regarding relevant offerings, services, or promotions that might benefit your business. Analyse website usage to enhance our services.
Legal Compliance
To comply with Australian laws and regulations or respond to lawful requests from government authorities.
Data Storage and Protection
We take all reasonable steps to safeguard your personal information from misuse, loss, unauthorised access, modification, or disclosure. Teba employs the following data security measures:
Secure Systems and Processes
Data encryption during transmission and routine updates to security protocols to prevent intrusion.
Restricted Access
Access to personal data is restricted to authorised personnel who require it for legitimate business purposes.
Data Retention
We retain personal information only as long as it is needed for the purposes outlined in this policy or as required by law. After this period, we take steps to securely delete or anonymise your data.
Sharing Personal Information
Teba does not sell or rent your personal information. However, we may share your data with trusted third parties in the following situations:
Providers
We may engage third-party vendors or contractors to assist with providing EUC solutions or email communications. They are required to handle your data securely and in accordance with this policy.
Legal Obligations
Where required by Australian law, or to prevent harm or unlawful activities, we may disclose your information to authorities.
Corporate Transactions
If Teba undergoes a merger, acquisition, or sale, we may transfer your personal data as part of that transaction, ensuring all appropriate protections are maintained.
Your Rights
Under the Australian Privacy Act 1988, you have the right to:
Access and Correct Information
Request access to the personal information we hold about you. If the information is incorrect or outdated, you may request corrections.
Opt Out of Marketing Communications
Unsubscribe from our email updates or promotional materials at any time by clicking the "unsubscribe" link in emails or contacting us directly.
Withdraw Consent
Where data is collected based on your consent, you can withdraw that consent at any time. However, this may impact our ability to provide you with certain services.
Make a Complaint
If you believe we have infringed on your privacy rights, you can contact us or lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
How to Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Teba Head Office
Suite 1, 21 Horseshoe Bend, Buderim, QLD 4556, Australia
Phone: +613 9415 3400
Email: [email protected]
We are committed to assisting you with any concerns and addressing your privacy rights promptly.
Updates to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. Any updates will be posted to our website, and we encourage you to review the policy periodically.
Last Updated: March 2025
By continuing to engage with Teba or use our website following changes to this policy, you acknowledge and accept the updated terms.